Dependable
Customer Service
Wyandotte Appraisal Service will
conduct all business in a professional and courteous manner.
All vehicle owners/insureds will
be contacted in no less than 24 hours after the assignment is received by Wyandotte Appraisal Service. In most instances initial contact will be much sooner.
Complete turn-around in most
cases for repairable vehicles will be no later
than 48 hours pending availability
of vehicle and securing all applicable information to conclude. Our ultimate goal is a 24 hour turn-around for repairable
collision or mechanical services.
After an agreed repair cost is
negotiated, the insured/owner will be advised and the contents of the appraisal explained to answer any questions or concerns
they may have. (Customer disputes in regard to insurance deductibles or coverage will not be addressed by Wyandotte Appraisal
Service.)
Obvious total losses will be
completed within 48-72 hours of assignment receipt.
Borderline total losses, total
theft recovered investigations, driveables, special requests, etc., may exceed our 72 hour turn around limit in which case
all parties concerned will be kept informed of progress in a timely manner.
Professional, accurate vehicle
damage repair appraisals. Collision, Comprehensive, Flood, Repairable or Total
Loss.
Correct and accurate vehicle
identifcation. VIN, year, make, model, body style, and list of equipment.
All damage appraisals written
to your or your company’s criteria.
The use of LKQ and aftermarket
parts always considered where applicable.
All unrelated damages will be
documented and cleared with the owner/insured.
If the unrelated damage is excessive,
a second appraisal will be written to reflect an accurate repair cost that when added to the covered loss may effect the decision
to repair.
Receive clear digital images
of damaged area(s).
Damage appraisals prepared using
CCC/Comp-Est Damage Estimating Software based on Motors Crash Guides.
Agreed repair price reached with
repair facility. All appraisals will have appropriate documentation on a line
by line basis as needed to support end amount.
Any concerns that may arise between
the owner/insured and the repair facility will be handled by the appraiser unless advised otherwise by the client.
Additionals
All repair additionals will be
reviewed and or reinspected.
Additionals will be supported
by appropriate documentation and digital images.
Additionals will not be authorized
without appraiser approval.
Wyandotte Appraisal Service is
also experienced and qualified to inspect mechanical warranty
failure claims to autos and light trucks including heavy duty 4x4s.
We can review physical damage
and mechanical estimates for accuracy line by line to be sure parts prices and labor times are accurate on estimates submitted
by repair facilities for clients wanting to lower inspection costs.
If the vehicle is to be considered
a Total Loss, Wyandotte Appraisal Service can
research an accurate Actual Cash
Value (ACV) of the owner/insured vehicle and get the completed documentation back to the adjuster in a timely manner.
Wyandotte Appraisal uses several
resources to determine the ACV of the
vehicle in question including
CCC Total Loss Valuations, NADA, local dealer prices and private vehicles listed for sale on the Internet.
Along with a supporting total
loss damage appraisal, complete and accurate pre-collision condition report describing in detail the the exterior, interior
and mechanical conditions prior to the collision loss.
Digital images of the vehicle
will be provided.
Wyandotte Appraisal will assist
in any way in getting salvage secured and
moved, salvage bids, storage
cost negotiation or with securing any other
documentation needed by the the
insurer/client to conclude.
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Was the vehicle repaired as
authorized?
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What are the quality of those
repairs?
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Was a damaged part repaired
when money was paid to have it replaced?
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Were some repairs or parts
even done or replaced at all!!
Wyandotte Appraisal Service can
inspect a vehicle after repairs have been made to confirm what was paid for has been done completely and correctly.
We can also review an estimate
of mechanical repairs you plan to have done and inspect the vehicle to see if the diagnosis was accurate and to
avoid you having parts replaced that are not in need of repair. Why pay for unnecessary repairs?
You must read the
FAQs page and agree to the terms prior to inspection.
We can inspect a used vehicle
for you before you make a purchase that you may regret later.
A trained and professional eye
will reveal signs of collision repair and paint work. The slightest collision/paint work will be noted by our qualified personnel. In all cases there will be signs of repair work done to vehicles involved in minor/moderate
to severe collisions even when repaired by the highest quality repair facility.
Do
you know how to detect easily hidden frame damage? It's important to have vehicles looked over by a professional
before purchasing. In most cases, this service more than pays for itself.
When
it's time to turn in your lease, a professional inspection of the vehicle condition and any wear and tear will
assure you won't be responsible for damage between the date of turn-in and the date of the finance company's inspection, which
is often up to 2 weeks later. In so many cases the lessee is left with the responsibility of damages made after they
have left the vehicle at the turn-in lot. A professional inspection will protect you/your client from situations such
as this.
